Before you waste a lot of brain power guessing at what your future customers need to hear in order to make a purchase decision, spend some time getting to know who your customers are.

Participation in online social networking has become essential for anyone wanting to get the most out of their business development efforts.

There are only three compelling business reasons to join any organization.

Sometimes inspiration comes from the most unlikely of sources.

There are incredibly smart designers out there who will never feel completely comfortable giving client presentations. Likewise, there are great communicators who have no interest in picking up a calculator.

My own lack of planning led to what could have been one of the most disappointing engagements I have ever attended. Fortunately, I’ve learned the benefit of making up the rules as I go.

Anyone who is not taking a serious look at the competitiveness of his or her fees in this tight market is kidding themselves.